Shipping policy

SHIPPING POLICY — The Viral Vault

We offer FREE standard shipping on all orders across India.

PROCESSING TIME
• Orders are processed within 1–2 business days (Mon–Sat, excluding holidays).
• You'll receive a tracking number via email/SMS once your order ships.

DELIVERY TIMEFRAMES
• Metro cities (Delhi, Mumbai, Bangalore, etc.): 3–5 business days
• Tier 2/3 cities: 5–7 business days
• Remote/rural areas: 7–10 business days

CASH ON DELIVERY (COD)
• COD is available on all orders.
• Please keep the exact amount ready at the time of delivery.

TRACKING YOUR ORDER
• Track your order anytime by contacting us with your order number.
• Email us at viralvault.co.in@gmail.com for tracking updates.

DELAYS
• Occasionally, deliveries may be delayed due to courier issues, weather, or high-volume sale periods. We'll keep you updated if this happens.

Questions? Email viralvault.co.in@gmail.com or call +91 70063 01185.